Inform Us of a Maintenance Issue
Unless you are experiencing a bona-fide property emergency such as fire or flood, please log into your tenant portal with the above button to submit all repair requests to our maintenance team members. Please be very specific in describing your problem(s) including uploading photos if needed so we can dispatch the proper maintenance personnel or the appropriately licensed specialist vendor.
If you are experiencing an emergency please call 911, then our office number at (317) 214-8552.
Once submitted, your maintenance request is sent directly to our maintenance department. Please remember while our website operates 24 hours per day, seven days weekly – our staff does not. If you are reporting on a bank holiday, Friday after 1PM, Saturday or Sunday – please expect a task update or a return call early the next business week.
Once you log into your tenant portal, please look in the “Open Requests” Box for your open tasks or to submit a new task. Please DO NOT open a new task for an already open task
Before you log out, please ensure your email and phone number are current and correct so we can contact you with a maintenance appointment window.